Delivery & Return

DELIVERY

As all our jewelry is customizable, the order preparation time can vary between 2 to 5 working days.

Once shipped, your order will be delivered within 3 to 4 business days by the carrier chosen during purchase. You will receive a confirmation email when your order is shipped as well as a tacking number.

We deliver worldwide with tracked delivery (allow 5 to 10 working days minimum depending on your delivery country).

RETURNS

Items purchased from Le Charm must be returned in perfect condition, without being used, damaged, stained, or any other condition that would prevent them from being sold again. Items must also be returned in their original packaging within 14 days of receiving the shipment to be eligible for a refund.

Once we have received your return, inspected the items and confirmed that they have not been worn or damaged, we will begin the refund process.

You will receive a confirmation email once this process is complete and the refund is processed.

You can return the package by any service, but we recommend using a tracked service. You have 14 days to return the items from the date you received your order.

Please note that shipping costs for returns are at your expense.